Fight Club Casino Privacy Policy
This Privacy Policy explains how Fight Club collects, uses and protects personal information when you use our online casino services in Canada. We take privacy seriously and aim to be clear about what data we gather, why we need it and how you can manage your information. This page covers the main types of data we handle, our security practices and the choices available to you.
Types of data we collect
Personal data
When you register an account or contact support we collect personal details such as your full name, date of birth, address, email address and phone number. We also collect identity documents and verification information if required for account verification and anti-money laundering checks.
Technical data
We automatically collect technical information about your device and connection, including IP address, browser type, device identifiers, operating system and pages visited. This data helps us maintain the service, prevent fraud and improve site performance on desktop and mobile.
Transactional data
Transactional data includes deposits, withdrawals, game activity, bet history and payment method details. We store limited payment information necessary to process transactions; full card or bank details are processed by our payment partners and are not retained on our systems beyond what is needed for reconciliation and compliance.
How we use your information
We use your information to create and manage your account, process payments, verify identity, comply with legal obligations, prevent fraud and abuse, and provide customer support. We also use aggregated, de-identified data to monitor game performance, troubleshoot technical issues and improve our services. We do not sell personal information to third parties.
Data protection practices
We protect personal information using standard security measures such as encrypted connections (HTTPS), access controls and regular system monitoring. Where appropriate we limit access to information to staff and third-party vendors who need it to perform services. While we work to protect your data, no online system is completely secure, so we encourage you to use strong, unique passwords and secure your devices.
Cookies and tracking technologies
We use cookies and similar technologies to enable essential site functions, remember preferences, and analyse usage. Some cookies are set by third-party service providers for analytics, fraud prevention and advertising. You can control cookie settings through your browser, but disabling certain cookies may affect site functionality.
User rights
Depending on applicable law, you may have rights to access, correct or request deletion of your personal information. You can also object to certain processing or ask us to restrict processing. Requests are handled in line with verification procedures to protect account security.
Access, correction and deletion
To access, correct or delete your data please contact our support team via the account support area. We will verify your identity before responding and will inform you of any information we cannot remove due to legal or regulatory obligations, such as records we must keep for compliance.
Information sharing and third parties
We may share information with service providers who perform services on our behalf - for example payment processors, identity verification, fraud prevention and analytics providers. We also disclose information as required by law or to respond to legal requests. All third parties are contractually required to protect your information and use it only for the purposes we specify.
Privacy policy updates
We may update this Privacy Policy from time to time. Material changes will be posted on our site and, where appropriate, notified to you through your account. Please review this page periodically to stay informed about how we handle your personal information.