Responsible Gambling Policy
Fight Club is committed to safer gambling and to helping players keep their play fun and under control. We provide practical tools, clear options and access to support so you can manage how much time and money you spend on our site. If you ever feel play is becoming a problem, contact our support team right away via live chat for an immediate response.
Player protection principles
We put player safety first by offering easy-to-use account controls, clear information about risks and prompt support for people who need it. Our approach is focused on prevention, early intervention and giving you straightforward ways to limit play when needed.
Activity-control tools
You can manage play directly from your account or by contacting support. Available controls include deposit limits, loss limits, session time reminders, reality checks and temporary account breaks. These tools are intended to help you set boundaries and stick to them.
Deposit and loss limits
Set daily, weekly or monthly deposit limits to control spending. You can also apply loss limits that prevent further play after a set level of losses. Limits can be adjusted through your account settings or with help from our support team; note that for security reasons some changes may require a short processing period.
Time limits and session tools
Use session time reminders and automatic logouts to keep play within intended timeframes. Short cooling-off periods are available if you need a break from the site for several days to a few weeks. These controls are designed to interrupt extended sessions and allow time to reassess.
Self-exclusion
If you decide to stop playing for an extended period you can request self-exclusion. Self-exclusion blocks access to your account, prevents new deposits and restricts marketing contact for the chosen period. To start self-exclusion, contact live chat or support; our team will guide you through the options and confirm the exclusion in writing.
Signs of problematic behaviour
- Chasing losses or trying to recover money after losing
- Spending more time or money than intended
- Neglecting work, family or responsibilities because of play
- Feeling anxious, irritable or secretive about gambling
- Borrowing money to fund play
Tips for maintaining control
- Set realistic deposit and loss limits and stick to them
- Use session reminders and take regular breaks
- Only gamble with money you can afford to lose
- Keep a record of play time and spending
- Ask support to apply limits or a temporary lock if you feel at risk
Professional help and support organisations
If you need specialist help, reach out to independent organisations such as Gambling Therapy or your provincial problem-gambling helpline - for example ConnexOntario in Ontario. These services offer confidential counselling, self-help tools and referral to local resources. If you want assistance setting limits or starting self-exclusion, contact our live chat and we will support you through the process.